Arbol National Insurance Managers (Lilypad Insurance)
Product Manager
Posted on Feb 11 Remote 1695 views
Arbol is the parent company of Arbol National Insurance Managers Inc. (ANIM), a managing general agency that handles day-to-day insurance operations for Lilypad Insurance. ANIM manages underwriting, claims administration, policy servicing, and operational technology across all states (except Hawaii). ANIM is the operational team that supports them and that processes policies, evaluates claims, serves agents, and runs the systems that make everything work.
ANIM is seeking a Product Manager, well versed in insurance, to join our team! As an experienced professional capable of guiding insurance products throughout their lifecycle, you will lead our company's efforts in a state or territory to deliver profitable growth. You will monitor, manage, and execute changes to our company's rates, rules, and forms as we strive to innovate to provide more value to our agents and customers than our competitors. And you will make coverage, pricing, and other business recommendations to underwriting, claims, finance, and senior management. Reporting to the Director of Product Management, you will play a key role in executing Arbol's vision to profitably provide coverage-driven product solutions to our customers.
What You'll Be Doing
- Deliver profitable growth in managed states/territories through understanding markets, loss trends, and regulatory requirements
- Develop, implement, monitor, and recommend changes to personal property insurance products
- Analyze product performance metrics (loss ratio, frequency, severity, hit ratio, retention, etc.) and recommend/implement changes to optimize results
- Conduct sophisticated analysis of product mix, quote-to-bind conversion rates, claims frequency, and retention strategies.
- Identify and evaluate new market opportunities through complex market analysis and competitive intelligence
- Coordinate with the pricing team to develop competitive pricing structures using ISO tools, proprietary rating elements, and advanced economic models
- Design and recommend automated compliance systems to improve operational efficiency
- Serve as subject matter expert for regulatory initiatives and state-specific requirements
- Partner with actuarial on rate selection, and execute filings for rates, rules, and forms
- Monitor the competitive environment by gathering intelligence from marketing and our agents and analyzing competitor rate changes
- Understand all relevant regulations and work with regulatory entities to secure filing approvals
- Guide and support Business Analyst and IT resources to deliver product changes accurately and on time
What You'll Need
- Three or more years of property & casualty product management or insurance experience
- Excellent quantitative analysis capabilities and experience working with large datasets
- Strong leadership, communication, and problem-solving abilities
- Experience working in a fast-paced, team-oriented environment with shared resources
- CPCU, actuarial exams, or other related insurance coursework preferred
You'll make
$90,000- $125,000 USD Per Year
Essential Job Functions & Physical Requirements
Ability to sit for extended periods of time while working at a computer, with or without reasonable accommodation
Ability to use a computer, keyboard, mouse, and standard office equipment (e.g., phone, printer, scanner)
Ability to view a computer screen for prolonged periods, with or without reasonable accommodation
Ability to communicate effectively in person, by phone, and via email
Ability to occasionally stand, walk, bend, and reach within an office environment
Ability to lift and/or move up to 10–15 pounds occasionally (e.g., office supplies, files), with or without reasonable accommodation
Ability to perform repetitive motions, such as typing or data entry
Ability to maintain focus and attention while performing detailed tasks
Interested, but you don't meet every qualification? Please apply!
Arbol values the perspectives and experience of candidates with non-traditional backgrounds and we encourage you to apply even if you do not meet every requirement.
Arbol participates in the E-Verify program to confirm employment eligibility.