国产福利 真实

At Allstate, great things happen when our people work together to protect families and their belongings from life鈥檚 uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers鈥� evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.聽

Job Description

As a Liability Claims Adjuster, you鈥檒l help customers through some of their most stressful moments by guiding them after a single- or multi-vehicle accident. You鈥檒l communicate with policyholders, claimants, agents, witnesses, repair shops, and other partners using phone, email, and text.

After completing hands-on training, you鈥檒l follow established processes to investigate what happened, evaluate claims, negotiate fair outcomes, and help customers move forward with confidence.

Key Responsibilities:

• The Customer Service Expert 鈥� Show empathy and support in every interaction. You鈥檒l live our Claims Culture鈥攃aring, empowering, and restoring鈥攂y being clear, compassionate, and committed throughout each claim.
• The Investigator 鈥� Lead liability investigations by reviewing damage details, gathering information, and interpreting policy coverage to understand what鈥檚 owed.
• The Effective Communicator 鈥� Connect with customers through phone, email, text, and sometimes video. Use their preferred communication method to explain the process, answer questions, and keep them updated on their claim from start to finish.
• The Negotiator 鈥� Work directly with customers, claimants, vendors, and other carriers to evaluate and negotiate fair settlements. You鈥檒l use sound judgment and negotiation strategies to navigate challenging situations.
• The Problem Solver 鈥� Use the tools and resources provided to make informed decisions in a fast-paced environment, applying strong critical thinking to resolve issues and keep claims moving forward.
• The Recorder 鈥� Protect the company and our customers by documenting your work clearly and accurately. You鈥檒l follow policy guidelines and maintain up-to-date claim records in our claims system.

Notice of Licensing Requirement:

• As a condition of employment, you may be expected to obtain an adjuster鈥檚 license in multiple markets.
• All required licenses must be obtained within 60 days of hire.
• You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.
• This role offers a $1,000 sign on bonus if you have an active adjuster license in TX, FL, or your resident state.
• Current employees and former employees seeking rehire at Allstate or its affiliated companies are not eligible for this sign-on bonus.

Work Location:聽

• This position is a remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States.
• This position is not available for California, Alaska, Washington, and Hawaii residents.
• You will be assigned a schedule between the hours of 8:00 AM and 5:30 PM Monday through Friday, with the potential for a Saturday rotation.

What You Need:

• A dedicated workspace in your residence that is private and free from distractions.
• A minimum internet bandwidth of 50 MB down/5 MB up.
• Appropriate work surface and seating.

What Allstate Provides:

• A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
• Connectivity reimbursement of $80 per month to offset a portion of your internet costs.

Preferred Qualifications:

• Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
• Ability to manage multiple tasks, stay organized, and adjust priorities in a fast-paced environment.
• Attention to detail and solid critical-thinking skills to evaluate information and make sound decisions.
• Comfortable learning and using technology, including software and tools used in the claims process.
• Familiarity with insurance policies, claims handling, or related regulations is helpful but not required.

Allstate Benefits:聽

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our benefits:聽

• Medical, dental, and vision coverage聽

• Allstate pension plan and 401(k) savings plan聽

• Ayco financial coaching聽

• Spring Health mental and emotional wellbeing resources聽

• Paid parental leave聽

• Adoption reimbursement聽

• Paid time off聽

• Tuition reimbursement聽

• Wellness incentives聽

• Allstate Foundation donation match and grant opportunities聽

#LI-AP2

Skills

Compliance, Customer Service, Problem Solving, Results-Oriented, Time Management

Compensation

Compensation offered for this role is $22.84 - $26.45 hourly and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn鈥檛 just a job 鈥� it鈥檚 an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger 鈥� a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click 鈥溾�� for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click 鈥溾�� for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the 鈥淓EO Know Your Rights鈥� poster click 鈥溾��. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click 鈥溾��. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company鈥檚 policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee鈥檚 ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.